What is physio teleconsultation?
Physio teleconsultation is the ability to get an assessment, receive a personalised exercise program and talk with a sports physiotherapist, without travelling to a clinic. HOPP combines a digital program that adjusts every day to how you feel with, depending on the plan you choose, video calls with a FIFA-certified physio.
In official texts, the precise term for physiotherapists is “telecare” rather than “teleconsultation” (reserved for doctors), but in everyday use the two are used interchangeably. What matters is what it actually changes for you: no travel, no waiting room, a follow-up that adjusts to your daily life.
What can be treated remotely, and what can’t
Physio teleconsultation isn’t a universal solution: some care remains the exclusive domain of an in-person session.
Possible remotely
- Assessment and diagnostic orientation
- Strengthening and mobility program
- Training load management
- Progress tracking and daily adjustment
- Advice on ice, compression and elevation in the acute phase
- Referral to a clinical exam, ultrasound or MRI if needed
Not possible remotely
- Massage and manual techniques
- Passive mobilisation of a joint
- Care requiring a direct physical exam
- Palpation, osteopathy, acupuncture or taping applied by a practitioner
How does a HOPP teleconsultation program work?
Step 1: the online assessment
You answer a guided questionnaire (pain location, mechanism, symptoms) that identifies your likely injury within minutes, without waiting for an appointment.
Step 2: a program that adjusts every day
Every morning, you log how you feel (RPE). The program automatically adjusts the day’s load, exactly like a physio following you day to day would.
Step 3: a video call if needed
With the Expert plan, you can video call a FIFA-certified sports physio to adjust your program or check in on your return to activity.
In practice, a guided at-home session looks like this: you follow the day’s exercises in front of your screen, with the option to share what you see with a physio on video if your situation calls for it.
Why choose a FIFA-certified physio for your teleconsultation?
HOPP programs are designed by FIFA-certified sports physiotherapists, a specific qualification in high-level sports trauma care, distinct from general training.
- Training focused on sports injury and return to play, not just everyday pain
- Real clinical experience, working directly with athletes of all levels
- An approach that prioritises a progressive return to sporting movement, not just the disappearance of pain
Which injuries can be treated with physio teleconsultation?
Most common sports injuries respond well to remote follow-up, as long as a medical emergency has first been ruled out.
Tendinopathies (shoulder, knee, adductors…)
- Muscle pain and injuries (soreness, contractures, tears, strains, pulls)
- Mild ankle sprain, once a fracture has been ruled out
- Bruises, haematomas and muscle cramps
- Remote post-surgical rehabilitation, alongside surgical follow-up
- Chronic pain and stiffness (back, hip, knee, arthritis) linked to sports practice
If you’re unsure how serious an injury is, see a doctor before starting a remote program: visible deformity suggesting a fracture, total loss of function, sudden and intense pain, neurological signs (tingling, loss of sensation) or associated breathing difficulty. A clinical exam, or even an ultrasound or MRI, remains a doctor’s role: HOPP will direct you to that consultation if needed.
Pricing and reimbursement
HOPP works at a fixed price, with no hidden subscription: you pay once for the full program matching your injury.
Essential
FROM INJURY TO
GETTING BACK TO YOUR ACTIVITIES
€59
One-time payment
“AT YOUR OWN PACE WITH A
DAILY ADJUSTMENT”
- 100% of the care program
- Daily personalisation
- Flexibility / Mobility
- Strengthening
- Progress tracking
Performance
TO GET BACK TO SPORT
IN THE BEST CONDITIONS
€79
One-time payment
“GET BACK TO YOUR LEVEL
WITHOUT THE RISK OF RELAPSE”
- 100% of the care program
- Daily personalisation
- Progress tracking
- + 4-week return-to-play program
Expert
PERSONALISED SUPPORT
ON VIDEO, ANY TIME
€149
One-time payment
“A PHYSIO
WHENEVER YOU NEED”
- 100% of the program + return-to-play
- Daily personalisation
- + 2 video calls with an expert sports physio
- Personalised return-to-play assessment
See the plan details
Compare the 3 HOPP plans and pick the one suited to your injury.
The HOPP solution to support you
Whether you’re a weekend athlete or preparing for competition, HOPP helps you understand your injury and gradually return to sport, with a program that adjusts to you every day.
Ready to start your teleconsultation?
Identify your injury and get your personalised program in 3 minutes.
Frequently asked questions
Do I need a prescription for a physio teleconsultation?
No, not to start a HOPP program. A prescription may however be required if you want classic physiotherapy sessions covered by your health insurance.
What is the difference between a physio teleconsultation and an in-person session?
Professor Michel Tousignant and his team at the University of Sherbrooke (Canada) showed that telerehabilitation was just as effective as in-person care, including for complex post-surgical follow-up (knee or shoulder replacement). The main difference concerns manual techniques, which are impossible at a distance.
How does the first session with HOPP work?
You start by answering a guided online assessment (location, mechanism, symptoms) that identifies your likely injury. HOPP then gives you a personalised exercise program that adjusts every day based on how you feel.
Can full rehabilitation be done remotely?
For the vast majority of sports injuries, yes: assessment, strengthening, mobility and load progression all work very well with guided independence. Manual techniques (massage, passive mobilisation) remain the exclusive domain of an in-person session, though.
Is HOPP’s physio teleconsultation reimbursed?
HOPP is not a state-regulated medical act: the program is offered at a fixed price, with no reimbursement from public health insurance. Some private health plans offer a wellness or complementary medicine allowance that may cover part of the program, check directly with your provider.
Can I talk directly to a physio during my program?
Yes, with the Expert plan, which includes two video calls with a FIFA-certified sports physio in addition to the full program and its daily adjustment.
How do I ease an ankle sprain or a bruise while waiting for my session?
In the acute phase, apply the basics: relative rest, ice (never directly on the skin), light compression and elevation of the limb. A brace can help stabilise a mild ankle sprain. These steps help while you wait for your assessment, they don’t replace an evaluation if the pain is intense or isn’t improving.
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