Frequently asked questions

HOPP is an app designed by sports physiotherapists to help you understand your injury and follow a personalised rehabilitation programme, wherever you are.
See how it works

No. HOPP is an information and support tool designed by sports physiotherapists, but it does not replace a doctor’s opinion. For any specific health question, consult a professional.
Discover our team

For everyone, athletes or not, who wants to understand their injury and get back to activity with confidence, with or without parallel in-person follow-up.
Take my free test

The initial test tells you within a few minutes whether your situation matches what HOPP can support, or whether it’s better to see a health professional directly.
Take my free test

No. If you can’t name your pain, you simply indicate the affected area on a body diagram: HOPP then helps you get a clearer picture.
See the first step

HOPP is designed primarily for mobile, to support you anywhere, including before or after a sports session. A web version is also available.
Download the app

HOPP automatically displays in your smartphone’s language, with no settings needed on your part.
Contact us

All the content (explanations, exercises, programmes) is designed by Thibault Vignais and Hemrick Verwaerde, FIFA-certified sports physiotherapists, with 17 years of experience in clinical practice and on the field.
Discover our story

HOPP covers injuries of the musculoskeletal system and lower back: tendinitis, sprains, muscle pain, shin splints, back or knee pain, explained by our sports physiotherapists.
See the injuries covered

A short video, filmed by one of our physiotherapists, explains in plain language what’s probably happening in your body, with no medical jargon and without worrying you unnecessarily.
See a sample step

HOPP then directs you to a medical consultation rather than offering you a programme that wouldn’t be suited to your situation.
Take my free test

Yes, HOPP can support the management of chronic musculoskeletal pain, alongside medical follow-up if needed.
Talk to a physiotherapist

Note it straight away in your daily check-in: your programme adjusts automatically, and you can also speak by video call with a sports physiotherapist if needed.
Book a video call

Yes, that’s one of the core goals of the method: helping you understand your injury so you can manage your return better and reduce the risk of getting hurt again.
Discover the HOPP method

Absolutely. Many athletes use HOPP alongside their follow-up with a health professional, to better understand and track their progress day to day.
Learn more about our approach

No. HOPP is an injury information tool designed by sports physiotherapists, it doesn’t replace a doctor’s opinion, which remains essential for any medical decision.
Understand our limits

Your programme is built around your specific injury, your sporting level and your goal, then adjusted every day based on how you feel after activity.
See the steps of the journey

Yes, from recreational athletes to elite athletes: difficulty, load and return-to-play goals are calibrated to your profile.
Take my free test

The duration varies depending on the injury and your actual progress, generally from a few weeks to a few months, up to your return-to-play assessment.
Understand the full journey

Nothing serious: your programme adjusts for what comes next. HOPP is there to support you at your own pace, not to put pressure on you.
See my daily check-in

A large part of the exercises use just your body weight. Some more advanced programmes may suggest light equipment, always optional given the alternatives offered.
See a sample session

Difficulty increases gradually based on your actual recovery, never at random, up to sport-specific return-to-play training.
See the return-to-play step

Yes, your goal (regaining mobility, running pain-free, returning to competition) can be adjusted at any time from your HOPP space.
Manage my goal

A return-to-play assessment objectively evaluates where you stand before giving you the green light, so you return neither too soon nor too late.
See the return-to-play assessment step

Three packs: Essentiel, Performance and Expert, each designed for a different level of support depending on your goal and how much follow-up you need.
Compare the packs

The Essentiel pack covers the full programme with daily personalisation. Performance and Expert add more follow-up and more exchanges with a sports physiotherapist.
See the pack details

Our packs work as a one-off payment, with no hidden subscription or automatic renewal.
See pricing

Yes, you can move up to a higher pack at any time if you feel you need more support.
Switch packs

No fixed-term commitment: the one-off payment gives you access to your programme until your care is complete, with no subscription constraint.
See the terms

Depending on the pack chosen, one or more video-call sessions with a HOPP sports physiotherapist are included in the price.
Compare the packs

HOPP is not a form of care reimbursed by national health insurance (French “sécurité sociale”). Some private health insurers may offer partial coverage: check directly with yours.
Contact us

If you run into an issue with your programme, our team of sports physiotherapists is available to adjust it or review your care with you.
Contact support

Hemrick Verwaerde and Thibault Vignais, FIFA-certified sports physiotherapists and osteopaths, with more than 17 years of experience in clinical practice and working with athletes on the field.
Discover the team

Yes, at any point in your journey you can book a video call with one of our sports physiotherapists to ask your questions.
See how to book

Directly from your HOPP space, in the Appointments tab: you choose an available slot with one of our sports physiotherapists.
Book a video call

Yes, our two founding physiotherapists are FIFA-certified and work directly on the field, alongside competitive athletes.
See our certifications

You can book a video call slot as soon as you feel the need, without waiting for a specific step in your journey.
See the video call step

Your journey combines automated day-to-day tracking with real human input during your video calls and your return-to-play assessment.
Discover the full journey

HOPP is not designed to handle medical emergencies. In case of intense pain, a significant injury, or serious concern, contact a doctor or emergency services immediately.
Find a health professional

You can write to us directly through our website or our social media: our team gets back to you as soon as possible.
Contact us